Read through the on-premises installation guide about installing, upgrading and troubleshooting the server Variation
Agent collision detection - useful messages like "person X is usually taking a look at this ticket and typing a reply"
Cricket With very long game titles, cricket betting is suitable for client bettors. The subsequent selections are available in our app:
We know the way challenging it's to cope with many tickets every single day. That’s why we produced a help desk Software that simplifies the method as opposed to rendering it more sophisticated. It’s created to seamlessly integrate into your enterprise's services desk or even a contact Centre. And offer all those important help desk features you’ll quickly arrive at count on.
Caught in each week-lengthy chat a couple of tech snag? A click on, and you can get a neat summary of the convo, assisting you leap into action rapidly.
Yes, but only in the course of the handshake section. The two browsers ought to Trade some magic quantities just before they might uncover one another. So we wrote a small signaling server to assist with that (as well as regulate "rooms"). See for yourself: just check out this web page's resource code, It is all there ;)
Total list of capabilities Check out the end-consumer manual plus the installation docs for admins Helpdesk features
Very economical and all ideas include things like cost-free upgrades within one particular year and discounted updates afterwards.
Categorizing and Tagging tickets - assign jitabet app tickets to unique groups and assign default brokers to categories.
Here is how Jitbit's very simple ticket method tracks and handles your clients' requests and will save your experts' time:
We all know, "One more assistance desk program". We’ll help you save you a while and indicate The crucial element explanation why Jitbit presents anything diverse to the rest:
You may add custom made JavaScript and CSS at the same time - suitable in the admin panel. If which is not adequate It's also doable to purchase your entire source codes for your application independently.
We've also rewritten the "prompt KB articles" module to use a neighborhood (as in "your facts isn't shared with any person") Massive Language Product (LLM) to vectorize a ticket and Track down identical content, which improves relevance drastically.
Integrates into your site - generates a assist-widget to your Web content. Just duplicate-paste two lines of JavaScript for your webpage and that's it - you now Use a support kind with a Dwell chat.