In another part, if you are a member of numerous Harmony companies, you may set the default Firm which will open whenever you log in towards the Harmony Portal. Make use of the dropdown to set the desired default Firm.
Go to your helpdesk account URL - like companyABC.jitbit.com - and login from there. When you've frequented your helpdesk on this product ahead of, only stop by our website homepage and you'll see a "login" button at the very best. If you don't know your helpdesk URL, remember to check with your administrator.
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Connect consumer encounter applications, automate workflows, and centralize essential buyer data for one supply of fact.
You can even insert tags to the tickets, using tags As well as categories to wonderful tune your layout a lot more. A ticket may even have a number of tags assigned to it. A fantastic example is actually a "element request" tag to simply discover all the continuing aspect requests.
This area is applied once you log in for the Harmony Portal, in addition to for Other folks to ask you to other Harmony corporations. In order to update your e-mail tackle, please Get hold of aid.
EDI: An internet application for connecting to and running EDI buying and selling companions as well as the transactions made with them.
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"Corporations" - Assign end users to "firms" and "departments", set up corporation "supervisors" and keep track of ticket history from individual companies.
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This macro recording system will conserve you a lot of time on repetitive tasks. You need to use the Macro Recorder to automate ANY exercise in almost any Home windows application, document on-screen tutorials.
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Integrates into your web site - generates a aid-widget for the web pages. Just copy-paste two strains of JavaScript for your webpage and that's it - you now Possess a assist sort which has a Are living chat.